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How To Request A Replacement Medicare Card

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Replacing Your Medicare Card

How to Get a Replacement Medicare Card Online (Updated)

When you are eligible for Medicare, your red, white and blue Medicare ID card arrives in the mail. What happens when its lost, stolen, or damaged? Theres no need to worry. Replacing your Medicare card is easy!

Your Medicare card arrives three months before your 65th birthday or your 25th month of getting disability benefits when you are automatically enrolled in Medicare. From the moment of its arrival, you start to understand just how important it is. Every doctor, medical provider, or hospital will need to see it in order for you to receive services that will be covered by your Medicare benefits. You need to carry it with you at all times. If you realize that your Medicare card has gone missing, you should replace it as soon as possible.

How do you replace it?

There are a few ways to replace your Medicare card:

  • Go online to You can print out an official copy of your card immediately.

If you have an identification card issued by a Medicare Advantage plan or Prescription Drug Plan and have lost that membership card, call your plan directly for a new one. If you receive your Medicare benefits through the Railroad Retirement Board, contact them directly to get a replacement card within 30 days.

What will you need to get a replacement Medicare card? You will only need your name, Social Security number, and birthdate.

New Medicare Cards on the Way

Laminating Your New Medicare Card

What To Do If You Think Your Medicaid Card Has Been Compromised

A lost or stolen Medicaid card that falls into the wrong hands can lead to fraud against the Medicaid program or even against you. Thats why its so important to report a lost or stolen card immediately.

Medicaid employs its own fraud investigators, and filing a report with this team can establish proof that you reported the missing card at a particular time and date, which can help protect you from identity theft.

Its important to not allow anyone else to use your Medicaid card. Not only could the person using the card encounter legal trouble for using the card, but you could be held liable for fraud as well.

If you are enrolled in a Medicaid-Medicare plan such as a Dual-eligible Special Needs Plan, you may have a separate card, and you may need to contact your insurance carrier directly to report a lost card and request a new one.

These plans are designed for people on both Medicare and Medicaid and feature a set of benefits that cater to those specific needs. Plan members do not pay a monthly premium and most plans include dental benefits that may include coverage for dentures.

If you are eligible for Medicare, speak to a licensed insurance agent to find out if Dual-eligible Special Needs Plans are available in your area.

Card Activation Fee Or Issue With Card

The scammer may try to convince you to pay a fee to activate your card or fix an error they claim exists. You do not need to pay anything to activate your Medicare card. And if there is an error with your card then contact Medicare directly, do not engage in a random call from an unconfirmed person.

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Getting An Extra Card

Your family can get a second card with the same details. We provide an extra card when more than 1 family member needs a card. We can only issue 1 extra card.

We cant issue an extra card when youre the only person on your card.

You can ask for an extra card by:

Well send your extra card in 3 to 4 weeks. Well send it to the address you give us.

You can also use a digital copy of your Medicare card. Read more about how to get a digital card.

This information was printed 23 December 2021 from It may not include all of the relevant information on this topic. Please consider any relevant site notices at when using this material.

Get A Replacement Or Extra Medicare Card

Form To Request Replacement Medicare Card

Select Get a replacement card.

Select a reason for Why do you need a replacement Medicare card?

Select one of these options:

  • My card has been lost
  • My card has been stolen
  • My card has been damaged
  • My card has expired
  • I need a new copy of my card.

Then select Next.

If theres more than one person on your card, well ask if you want a second copy of your card. Choose Yes or No.

In this example weve selected Yes.

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Getting A Replacement Medicaid Card

The process of getting a replacement Medicaid card varies by state. Most states issue a replacement card with a new number through the mail. Texas makes new cards available online through the states Medicaid website. You can download your replacement card and print a copy if you need it right away. In states that mail a card to you, the process should take about the same amount of time it took to get your original Medicaid card.

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How To Protect Personal Medicare Information

Your Medicare beneficiary identifier number is private and personal. It is critical that you take the necessary steps to prevent identity theft and insurance fraud. For example:

  • Never share your Medicare beneficiary identifier number with anyone except your healthcare providers.
  • Never provide personal Medicare information to a person who emails or calls and asks for that information.
  • Never let another person borrow your card to pay for services on your behalf.
  • Check your Medicare Summary Notice to make sure that it is accurate. If you notice healthcare services that you did not receive, first call your healthcare provider to ask if there has been a billing error.
  • If you are concerned about possible Medicare identity theft or fraudulent activity, you should contact Medicare at 1-800-MEDICARE . TTY users call 1-877-486-2048.

General Information About Medicare Policies When Contacting You

How to Get a Replacement Medicare Card Online

It is important you understand the general policies and practices of Medicare and the Social Security Administration so you can recognize a scam.

Medicare usually will not call you demanding personal information, your SSN, your Medicare Number, or any payment information. If you have called Medicare and requested a call back then that is one exception.

Medicare cards do not expire so be careful if you are contacted by anyone who says you need to replace your card because it has expired. Medicare will not call you or visit your home to sell you any medical products or treatment services.

A Social Security Administration officer or representative may call to confirm information to process your application however this is pretty rare.

You should receive a letter from the Social Security Administration if they need to call you for any reason.

If you lost your Medicare card or it was stolen call Medicare of the SSA directly!

You can contact Medicare customer service by calling the number on the back of your card.

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Medicare Advantage Enrollees Get A Separate Card

If you have Medicare Advantage, youll need your plans card to receive services. That card will be mailed to you automatically soon after you enroll. If you need to replace it, call your plan provider. Likewise, if you need a card for your prescription drug plan , contact your provider.

In any case, always keep your Medicare card and Medicare number in a safe place. Medicare fraud is a big problem, and it will be a hassle if your card or number is stolen. If you believe that someone is using your Medicare number, call 633-4227 to report it.

About the author:John Rossheim is an editor and writer specializing in health care and workforce trends. His work has appeared in The Washington Post and on MSN, Monster and dozens of other websites.Read more

When Your Card Goes Missing

The first thing to do when your card is lost, for whatever reason, is to call your state Medicaid office as soon as possible. You can find a comprehensive list of state Medicaid contacts on the website. Call to speak with a representative, or visit your states Medicaid website, to report a lost or stolen card. Be prepared to give your identifying information, including your Social Security number, when you call.

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Medicare Online Account Help

Instructions on how you can get a replacement or extra Medicare card.

You can get a replacement Medicare card for any of these reasons, if the card is:

  • lost or damaged
  • stolen
  • expired.

You can get a copy of your card if there are multiple people on it and you need an extra one.

The screenshots in this guide are from a computer. The screen layout will look different if youre using a mobile device.

How To: Print A Copy Of Your Medicare Card Online

The Fast &  Easy Way to Replace Your Medicare Card

To print your Medicare card, you actually need to log in to a completely different online account at Once logged in, youll see a section titled What do you want to do?. Click on Print my Medicare card.

The next page will prompt you to re-enter your online password. After entering your password, youll now see an image of your Medicare card . You can either print the card or save it as a PDF document.

Now you can access your Medicare card on demand. We are here to help uncomplicate every step of the Medicare process. Check out our blog page and YouTube Channel for more informative posts or contact us for direct, personalized support.

Reference Links

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How To Access Care Without A Medicare Card

If you need care and do not have a Medicare card or replacement letter, you still can receive healthcare services.

  • If you have Original Medicare, log in to and print a temporary copy of your Medicare card.
  • Ask your healthcare provider to look up your Medicare number online.
  • Your primary care doctor and other previous healthcare providers may also have your insurance information on file in their medical records.

Where Can I Find Information About A Nursing Homes Health Or Fire

Health and fire-safety inspections with detailed and summary information about deficiencies found during the three most recent comprehensive inspections and the last three years of complaint investigations are found on the Nursing Home Compare website.

Nursing Home Compare allows consumers to search for a nursing home based on location and compare the quality of care they provide and their staffing. Nursing Home Compare has detailed information about every Medicare and Medicaid-certified nursing home in the country.

For information about Louisiana nursing homes or any other nursing home inquiry, contact the LDH Health Standards Section, Nursing Home Program Desk at 225-342-0114 or visit the Louisiana Nursing Home Association website. Nursing home providers are required to post the results of their most recent inspection in the facility.

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How Do You Get Another Medicare Card

My card is lost or damaged Log into your Medicare account to print an official copy of your Medicare card. You can also call us at 1-800-MEDICARE to order a replacement card. TTY users can call 1-877-486-2048.

My name changed Your Medicare card shows the name you have on file with Social Security. Get details from Social Security if you legally changed your name.

Protect your identity

How To Replace A Lost Stolen Or Damaged Medicare Card

How to Get a Replacement Medicare Card

If your Medicare card is lost, stolen or becomes damaged or worn out, you need to replace it as soon as possible. There are several ways to do this:

  • If you have Original Medicare, you can request a new card by calling Medicare at 1-800-MEDICARE . TTY users call 1-877-486-2048.
  • If you worked for a railroad, you can call the Railroad Retirement Board at 877-772-5772 , Monday through Friday, from 9 a.m. to 3:30 p.m.
  • You can call Social Security at 800-772-1213 , Monday through Friday, from 7 a.m. to 7 p.m.
  • You can also request a replacement card online at the Social Security website. You will need to create a My Social Security account to sign in if you dont already have one. Once you have logged in, select the Replacement documents tab, and then select Mail my replacement Medicare card.
  • You can request a new card in person at your local Social Security office. New Medicare cards typically arrive in the mail about 30 days after you place your request.
  • If you have a Medicare Advantage plan instead of Original Medicare , you should contact your plan provider for a new card. You can follow the instructions from that providers customer service line or website to request a replacement card.

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How Do I Get A New Medicare Card If My Card Is Lost Stolen Or Damaged How Do I Change My Contact Information

If your Medicare card was lost, stolen, or destroyed, you can ask for a replacement by using your online my Social Security account, even if you don’t yet receive Social Security benefits. If dont already have a Social Security on-line account, you can create one online. Go to .

Once you are logged in to your account, select the “Replacement Documents” tab. Then select Mail my replacement Medicare Card.Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security.If you cant or prefer not to use the online service:

  • Call us at 1-800-772-1213 , Monday through Friday, from 7 a.m. to 7 p.m. or

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Replace A Lost Stolen Or Damaged Medicare Card

If you cant find your Medicare card or it’s damaged , there are a few ways to replace it. You can get a replacement almost instantly by logging in to your secure account on to print an official copy of your card at home, at a public library or wherever you have secure access to a printer. You can log in to or create your online account on

Alternatively, you can call Medicare at 633-4227 to request that a new card be sent by mail. You can also call or visit your local Social Security office to apply for a replacement card. The downside of requesting a card through these agencies? You wont receive it for about 30 days.

If you’re at a medical facility and realize you dont have your card, ask the provider to look up your Medicare number online, which they often can. Its also a good idea to make a copy of your Medicare card and keep it on your phone or in another safe place.

Other Ways To Replace A Medicare Card

Know How To Get A Replacement For Lost Medicare Card

If you are outside of the United States and need to request a replacement Medicare card, you can reach Social Security in the above ways or contact the nearest U.S. consulate or embassy. to find information on foreign country services in the area youâre staying. If you are in the Philippines, you may contact the Veterans Affairs Regional Office .

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When Youll Receive Your Medicare Card

The timing of your Medicare card depends on your enrollment status. Below is a list of arrival times based on your status:

If you are:
It is the 25th month of your disability coverage
Almost 65 but not receiving retirement benefits It is the first day of your birthday month
Diagnosed with amyotrophic lateral sclerosis It is the first month of your disability coverage
Diagnosed with end-stage renal disease Your Original Medicare Enrollment is completed

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